As co-owner of the agency, my role is managing our staff and ensuring we are achieving the short and long term goals that we set for our agency. My main day-to-day duty is meeting with the agency staff and making sure they have everything they need to succeed. I also spend time on our agency's marketing initiatives and making sure the staff delivers a great experience for our policyholders.
The thing that I enjoy most about working at our agency is the great relationship that we've built together as a staff. Several of our staff members started out as friends of mine and the others that I met through work have turned into friends. Hec and I have very similar visions and goals for the agency and we both find ourselves on the same page more often than not. I look forward to heading into the office every day due to the great relationships I have with who I work with.
I live in Strongsville with my wife, Amanda, and two daughters, Brooklyn and Briella. I met my wife at John Carroll University, where I obtained my BS in Economics in 2011. I started my insurance agency right out of college and merged with Hec's agency in 2017. I've always had a passion for business and also own a business in the real estate industry and own a youth sports league along with Hec.
Personal Lines Agent
I'm a Wife and a Mommy of 2 Boys. I work hard to learn as much as I can to be able to do My job day to day. I am VERY involved in my Family Life. I LOVE spending time with My Husband and Kids. I enjoy country music, picnic's in the park and spending time with friend's. I enjoy people interaction with my co-workers and Customers.I'm in Servicing. My duties include answering phones, setting up policies, processing payments and helping with Customer needs.
Agency Account Executive
Customer Service Specialist
I am a licensed customer service rep in the Bellaire Office. I quote new business for personal and commercial lines, service current customers, answer any billing questions, work with accounts payable and accounts receivable, and do any office supply ordering.
I love my customers and bringing new customers into our agency. I believe Nationwide has a good product that is backed up by exceptional claims service along with the exceptional customer service we give here at the Bellaire Office.
I am a lifelong resident of the Upper Ohio Valley. I live in St. Clairsville, OH with my husband of 28 years. We have 5 adult children, and 6 grandchildren. I graduated from West Liberty University with a degree in Business Administration/Accounting. In my free time I enjoy scrapbooking, camping, boating and spending time with my family.
I'm a Customer Service representative. My daily position at Hixson & Malinowski Insurance consists of making sure our policyholders are taken care of in a friendly professional manner and having their needs met efficiently. Currently, I am in the process of attending online classes at Hondros College in hopes of becoming a licensed insurance agent.
I have met a lot of wonderful people the past year working for the agency. The policyholders we have are like family and each one has a different story to tell. My co-workers and I have formed not only a working relationship but also a great friendship. I am 47 years old, have four children and a step-daughter. I recently re-married in May of 2015 and live in Martins Ferry, Ohio. Before taking the position here at Hixson & Malinowski, I was a Certified Nurses Aide working for a Home Health agency. I have been doing Home Health for approximately 28 years, so it has been a different learning experience being involved in the insurance industry.
Commercial Lines Agent
I'm a Commercial producer. When I'm not working on quotes, I try to be out actively in the community talking to small- and medium-sized businesses. I work with over 30 carriers so there is very little I can't insure.
I enjoy that pretty much all the employees are all friends. I enjoy especially working on the commercial end because you never know what you are going to come across, I enjoy learning what different businesses do.
Went to Kent State where I got my pilots license. Ended up working for my brothers business managing a small factory, later entered the sales end of the company when then helped me transition into the insurance industry. I enjoy spending time with my 2 daughters, I enjoy the outdoors and have a pretty serious addiction to Pellegrino water.
I'm an agent here at Hixson & Malinowski Insurance Agency. I spend most days doing customer service and sales. My specialties include Vacant/Builders Risk policies, Classic car, and Excess and Surplus Commercial Lines. I really enjoy the friendliness of our staff and flexibility of our work environment. We also have great customers from all walks of life. I was born and raised in Cleveland. I also love playing and collecting guitars!